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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Selena Lemon

June 27, 2025

5  out of  5
rating by Selena Lemon
"Zach was great and so helpful"
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Brian pierson

June 27, 2025

5  out of  5
rating by Brian pierson
"Zack provided excellent customer service and the policy I got set up with saved me quite a bit over my previous insurance provider. Pleasure doing business with"
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Brandon Somers

June 25, 2025

5  out of  5
rating by Brandon Somers
"Joe Saucedo was incredibly helpful and made the process quick and easy."
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Mona Rios

June 24, 2025

5  out of  5
rating by Mona Rios
"Ive been struggling with high insurance Joe Saucedo helped me lower my rate by over 100 dollars."
We responded:
"I’m so glad Joe was able to help you save on your insurance rate by that much! Thanks for the 5 stars!"
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Davian Ramos

June 23, 2025

5  out of  5
rating by Davian Ramos
"Joe Saucedo was great help! definitely recommend!"
We responded:
"Thank you for the 5 stars! Joe is great!"
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Leslie Bradshaw

June 6, 2025

5  out of  5
rating by Leslie Bradshaw
"Joe Saucedo did phenomenal in helping me get covered and saved me over $100 if I just went with someone else. Got back to me in a timely manner. 10/10 recommend."
We responded:
"So glad to hear Joe was able to help you out! Thanks for the 5 stars!"
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Jayden Martinez

May 22, 2025

5  out of  5
rating by Jayden Martinez
"Joe Saucedo was super informative all about what State Farm has to offer. Really appreciate his great help!"
We responded:
"Thanks for the 5 star review! Joe is a great asset to our team!"
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Saul Bolivar

February 28, 2025

5  out of  5
rating by Saul Bolivar
"Super helpful and go above and beyond to take care of their clients. Zach and Mason are a duo you need for all your insurance and other needs like Life insurance among other services. If you need a sign on if to go with them or not, HERE it is!"
We responded:
"Thanks for the 5 stars! We are grateful to have Zack, and are thrilled to have you as a customer as well! Thanks for the review!"
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Maggie Cehok

February 20, 2025

5  out of  5
rating by Maggie Cehok
"Nathan was very knowledgeable and pleasant. He answered all my questions. You have a good employee there."
We responded:
"Thanks for the 5 stars Maggie!"
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Gabriella Mosqueda

January 31, 2025

5  out of  5
rating by Gabriella Mosqueda
"Zack did an amazing job at getting me an auto insurance plan that was way better than my previous and other options. I highly recommend using Zack for your insurance needs."
We responded:
"Thank you for the 5 stars! We are glad you had a great experience with your auto insurance coverage here!"
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Robyn Skaggs

January 21, 2025

5  out of  5
rating by Robyn Skaggs
"Nathan was great to go through for my first time bundling insurance, he answered my questions and helped get me what I needed, not what he wanted. Thanks Nathan!"
We responded:
"Thanks for the 5 stars, I’m glad Nathan was able to get you helped out!"
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Chia Farshadfar

January 16, 2025

5  out of  5
rating by Chia Farshadfar
"Perfect."
We responded:
"Thank you for the 5 stars!"
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Chris Camp

January 15, 2025

5  out of  5
rating by Chris Camp
"Zack Lambert was great!! Got everything set up for me in no time!"
We responded:
"Thanks Chris! Glad Zack was able to help you quickly!"
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Jimmie Adams

October 2, 2024

5  out of  5
rating by Jimmie Adams
"Zack was awesome. He helped me on auto insurance and was very professional and easy to work with. Anyone needing any type of insurance should come check him out."
We responded:
"Glad Zack was able to help with your auto insurance! Thanks for the 5 stars!"
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Justin Pichardo

September 25, 2024

5  out of  5
rating by Justin Pichardo
"I was in the market for some bundled insurance and Zack was able to give me the information I needed! He also recommended some great life insurance policies that I will definitely take advantage of. He was helpful, knowledgeable, patient and quick to respond with answers. 10/10 Thanks!"
We responded:
"Glad Zack was able to help you out, thanks for the 5 stars!"
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Reuben Sanchez

September 17, 2024

5  out of  5
rating by Reuben Sanchez
""Zack Lambert at State farm Insurance has been fantastic! He took the time to understand my needs, explained everything clearly, and found me the best coverage at a great price. I highly recommend Zack for anyone looking for a reliable insurance in Lubbock.""
We responded:
"Thanks so much for the review Reuben! Glad Zack was able to get you great coverage for a great price!"
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William Searcy

September 17, 2024

5  out of  5
rating by William Searcy
"Zach Lambert was great!"
We responded:
"Thanks for the review!"
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Candice Wheeler

September 17, 2024

5  out of  5
rating by Candice Wheeler
"Zack L. at Masons office was so helpful getting me and my daughter life insurance! He made the whole process easy and was very quick."
We responded:
"Thanks for the 5 stars!"
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Alliee Madison

September 17, 2024

5  out of  5
rating by Alliee Madison
"So glad I found Zack when I did! He was able to get me more coverage for less, compared to my previous insurance! His knowledge made the process quick and easy!"
We responded:
"Glad Zack was able to get you helped out!"
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Taylor Petty

July 24, 2024

5  out of  5
rating by Taylor Petty
"Jeanine was so helpful and informative! Will recommend her to everyone!"
We responded:
"Thanks so much for the 5 stars! Glad Jeanine was able to help you out!"
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Sandy Hartman

July 10, 2024

5  out of  5
rating by Sandy Hartman
"I’ve been with this office for over 20 yrs that should say enough! Tonya is the absolute BEST and one of the reasons I have stayed as a client. Rates can always be lower but sometimes it doesn’t pay off. But lower would be nice😁"
We responded:
"Thank you so much for the 5 stars! Glad Tonya continuously provides great service!"
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Trey Gerber

July 8, 2024

5  out of  5
rating by Trey Gerber
"I have known Jeanine a long time and she has always been a pleasure to work with! Super professional and honest!!! I rarely give a 5 star review but she definitely has earned this one."
We responded:
"Thanks so much for the 5 stars Trey! Jeanine is awesome!"
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keisha Ellibee

July 3, 2024

5  out of  5
rating by keisha Ellibee
"We’ve been doing business with Tonya Gould for 29 years! She is the BEST and keeps us protected as well as our kids as they have become adults. Would highly recommend her service!"
We responded:
"Thanks for the 5 stars Keisha! Tonya is awesome, we are so happy to have her on the team. Glad she was able to provide fantastic service all these years!"
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Multicolored Biscuits

July 3, 2024

5  out of  5
rating by Multicolored Biscuits
"Recently got a quote from Nathan! He is so nice and professional, it really made the whole experience better. He took care to explain to me what i didn't understand and really helped me out. Definitely recommend working with Nathan!"
We responded:
"Thank you for the 5 stars! Nathan is awesome! Glad he was able to get you helped out!"
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Jason J. Heronemus

June 22, 2024

5  out of  5
rating by Jason J. Heronemus
"Recently got a quote from Jeanine. She was so professional and honest. The savings and her passion for the customer made me sign with them. Wonderful experience."
We responded:
"Thanks Jason! Jeanine is great, and I am glad she was able to help you save money on your insurance! "