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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabriella Mosqueda

Gabriella Mosqueda

January 31, 2025

5  out of  5
rating by Gabriella Mosqueda
"Zack did an amazing job at getting me an auto insurance plan that was way better than my previous and other options. I highly recommend using Zack for your insurance needs."
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Robyn Skaggs

January 21, 2025

5  out of  5
rating by Robyn Skaggs
"Nathan was great to go through for my first time bundling insurance, he answered my questions and helped get me what I needed, not what he wanted. Thanks Nathan!"
We responded:
"Thanks for the 5 stars, I’m glad Nathan was able to get you helped out!"
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Chia Farshadfar

January 16, 2025

5  out of  5
rating by Chia Farshadfar
"Perfect."
We responded:
"Thank you for the 5 stars!"
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Chris Camp

January 15, 2025

5  out of  5
rating by Chris Camp
"Zack Lambert was great!! Got everything set up for me in no time!"
We responded:
"Thanks Chris! Glad Zack was able to help you quickly!"
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Jimmie Adams

October 2, 2024

5  out of  5
rating by Jimmie Adams
"Zack was awesome. He helped me on auto insurance and was very professional and easy to work with. Anyone needing any type of insurance should come check him out."
We responded:
"Glad Zack was able to help with your auto insurance! Thanks for the 5 stars!"
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Justin Pichardo

September 25, 2024

5  out of  5
rating by Justin Pichardo
"I was in the market for some bundled insurance and Zack was able to give me the information I needed! He also recommended some great life insurance policies that I will definitely take advantage of. He was helpful, knowledgeable, patient and quick to respond with answers. 10/10 Thanks!"
We responded:
"Glad Zack was able to help you out, thanks for the 5 stars!"
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Reuben Sanchez

September 17, 2024

5  out of  5
rating by Reuben Sanchez
""Zack Lambert at State farm Insurance has been fantastic! He took the time to understand my needs, explained everything clearly, and found me the best coverage at a great price. I highly recommend Zack for anyone looking for a reliable insurance in Lubbock.""
We responded:
"Thanks so much for the review Reuben! Glad Zack was able to get you great coverage for a great price!"
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William Searcy

September 17, 2024

5  out of  5
rating by William Searcy
"Zach Lambert was great!"
We responded:
"Thanks for the review!"
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Candice Wheeler

September 17, 2024

5  out of  5
rating by Candice Wheeler
"Zack L. at Masons office was so helpful getting me and my daughter life insurance! He made the whole process easy and was very quick."
We responded:
"Thanks for the 5 stars!"
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Alliee Madison

September 17, 2024

5  out of  5
rating by Alliee Madison
"So glad I found Zack when I did! He was able to get me more coverage for less, compared to my previous insurance! His knowledge made the process quick and easy!"
We responded:
"Glad Zack was able to get you helped out!"
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Taylor Petty

July 24, 2024

5  out of  5
rating by Taylor Petty
"Jeanine was so helpful and informative! Will recommend her to everyone!"
We responded:
"Thanks so much for the 5 stars! Glad Jeanine was able to help you out!"
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Sandy Hartman

July 10, 2024

5  out of  5
rating by Sandy Hartman
"I’ve been with this office for over 20 yrs that should say enough! Tonya is the absolute BEST and one of the reasons I have stayed as a client. Rates can always be lower but sometimes it doesn’t pay off. But lower would be nice😁"
We responded:
"Thank you so much for the 5 stars! Glad Tonya continuously provides great service!"
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Trey Gerber

July 8, 2024

5  out of  5
rating by Trey Gerber
"I have known Jeanine a long time and she has always been a pleasure to work with! Super professional and honest!!! I rarely give a 5 star review but she definitely has earned this one."
We responded:
"Thanks so much for the 5 stars Trey! Jeanine is awesome!"
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keisha Ellibee

July 3, 2024

5  out of  5
rating by keisha Ellibee
"We’ve been doing business with Tonya Gould for 29 years! She is the BEST and keeps us protected as well as our kids as they have become adults. Would highly recommend her service!"
We responded:
"Thanks for the 5 stars Keisha! Tonya is awesome, we are so happy to have her on the team. Glad she was able to provide fantastic service all these years!"
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Multicolored Biscuits

July 3, 2024

5  out of  5
rating by Multicolored Biscuits
"Recently got a quote from Nathan! He is so nice and professional, it really made the whole experience better. He took care to explain to me what i didn't understand and really helped me out. Definitely recommend working with Nathan!"
We responded:
"Thank you for the 5 stars! Nathan is awesome! Glad he was able to get you helped out!"
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Jason J. Heronemus

June 22, 2024

5  out of  5
rating by Jason J. Heronemus
"Recently got a quote from Jeanine. She was so professional and honest. The savings and her passion for the customer made me sign with them. Wonderful experience."
We responded:
"Thanks Jason! Jeanine is great, and I am glad she was able to help you save money on your insurance! "
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Jerry Kern

June 21, 2024

5  out of  5
rating by Jerry Kern
"Jeanine will put the utmost work and attention to taking care of your insurance needs. You'll love working with her! She really cares about her customers! Give her a call, You'll be glad you did!!!"
We responded:
"Thanks for the 5 stars Jerry! Jeanine is awesome and a great asset to us! Glad she was able to help you out!"
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LuAnn Taylor

June 21, 2024

5  out of  5
rating by LuAnn Taylor
"My experience with Jeanine Clement has always been excellent. I’ve know her a LONG time and she is honest, ethical and a hard worker that has taken great care of me many times. If you haven’t met her you need to!"
We responded:
"Thank you for the 5 stars! Jeanine is awesome! Glad she was able to help you out!"
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algoodger

June 21, 2024

5  out of  5
rating by algoodger
"I called because I was moving from another state and needed to change over to a local broker. I spoke to Jeanine Clement. Jeanine was a wealth of information. She walked through my situation and helped me determine my insurance needs. Very knowledgable and pleasant to speak with."
We responded:
"Thank you for the 5 stars! Jeanine is a great asset to our team and I am glad she was able to help you out with your insurance needs!"
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Holt Bivens

March 20, 2024

5  out of  5
rating by Holt Bivens
"Thanks to Mason and his team we are going to save extra money each month on our insurance plan. I highly recommend their services."
We responded:
"Thanks for the 5 stars Holt!"
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Adrian

March 20, 2024

5  out of  5
rating by Adrian
"If you are looking for a new policy or simply need advice, Mason Coor is top notch professional! You won’t find a better insurance professional! 5 stars, hands down!"
We responded:
"Adrian Bedoy, thank you for the fantastic review! We are thrilled to hear that you found our team at Mason Coor - State Farm Insurance Agent to be top-notch professionals. Providing excellent service and advice is our priority, and we are grateful for your kind words. We look forward to continuing to assist you with all your insurance needs. - Mason Coor - State Farm Insurance Agent, Lubbock, TX"
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Heath Bivens

March 20, 2024

5  out of  5
rating by Heath Bivens
"Mason is an outstanding insurance agent for me and my family. With having Mason at our finger tips, it makes it beyond easy to work through different insurance necessities in our day to day life. Mason is trustworthy, dependable, and an all around great guy. My family and I will trust Mason to handle our insurance needs for as long as he is in the business. Highly recommend."
We responded:
"Wow, thank you for the glowing review, Heath! It's fantastic to hear that our office has been able to provide outstanding service for you and your family. We truly appreciate your kind words and your trust in us to handle your insurance needs. We look forward to continuing to serve you for years to come. Mason Coor - State Farm Insurance Agent, Lubbock, TX"
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Kinder Harlow

February 28, 2024

5  out of  5
rating by Kinder Harlow
"Great service with amazing rates. Mason can meet any need you have! Go see him!"
We responded:
"Thank you for the five-stars, Kinder! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Chris Patschke

January 2, 2024

5  out of  5
rating by Chris Patschke
"Mason is always willing to help in a timely manner and takes care of all of my insurance. I highly recommend reaching out to Mason for any of your insurance needs."
We responded:
"Chris, it is a joy working with you! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Bryce Gartman

November 2, 2023

5  out of  5
rating by Bryce Gartman
"Been with Ben and this office for years, anytime I have a question or issue that I need help with, he’s always super helpful and informative. Would definitely recommend going with them for your insurance needs."
We responded:
"Bryce, thank you! Your positive feedback means a lot to us. Ben is a fantastic asset to our team, and we’re glad he has been able to deliver for your insurance policies."